Last Updated: 30/01/2026
1. Introduction
Welcome to SEEREDGE PRIVATE LIMITED. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or make a purchase.
By accessing our website, creating an account, placing an order, or otherwise providing your personal information, you consent to the collection, storage, processing, and use of your information in accordance with this Privacy Policy and applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
2. Quick Overview (At a Glance)
We collect basic personal and technical information
We use your data to process orders and improve services
We never sell your personal data
Payments are handled securely by third-party gateways
You can request access, correction, or deletion of your data
3. Information We Collect
3.1 Personal Information
We may collect:
Name
Email address
Phone number
Billing & shipping address
Payment-related information (processed securely via third-party gateways)
3.2 Non-Personal Information
We also collect:
IP address
Device & browser details
Website usage data (pages visited, time spent)
Cookies and tracking data
4. How We Use Your Information
We use your information to:
Process and deliver orders
Provide customer support
Send order updates
Improve website performance and services
Send promotional offers (only with consent)
Prevent fraud and ensure security
Comply with legal obligations
5. Cookies & Tracking
We use cookies to:
Improve user experience
Remember cart and preferences
Analyze website traffic
You may disable cookies in your browser settings, but some features may not work properly.
6. Payment Security
All transactions are processed through secure payment gateways.
We do not store or process card details on our servers.
7. Data Sharing
We do not sell or rent your personal data.
We may share data only with:
Payment processors
Shipping/logistics partners
Legal authorities (if required by law)
All partners are required to keep your data secure.
8. Data Retention
We retain data only as long as necessary:
Financial records: 7–10 years (legal/tax compliance)
Order history: for support, returns, and warranty
Marketing data: until you unsubscribe
Account data: until deletion request or account closure
After this period, data is securely deleted or anonymized.
9. Data Security
We use appropriate technical and organizational measures to protect your data.
However, no online system is 100% secure.
10. Your Rights
You have the right to:
Access your data
Correct inaccurate data
Request deletion of your data
Withdraw consent for data processing where applicable
Opt out of marketing communications
Request information regarding how your personal data is processed
11. Grievance Officer
For privacy concerns, you may contact our Grievance Officer:
Name: Suresh Kumar
Email: grievance@seeredgeshop.com
Phone: +91 9059980148
Address:
SEEREDGE PRIVATE LIMITED
Door No. 1-98/G/38, Plot No. 37 & 38
Serenity Square, Jain Rock Garden Road
Madhapur, Hyderabad
Medchal Malkajgiri, Telangana – 500081
We will make reasonable efforts to address grievances within a reasonable timeframe in accordance with applicable laws.
12. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
13. Children’s Privacy
Our website is intended only for individuals aged 18 years and above.
We do not knowingly collect or process personal information from minors. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.
14. Legal Compliance
We process personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).
15. Policy Updates
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised date.
16. Contact Information
If you have any questions:
Company: SEEREDGE PRIVATE LIMITED
Email: info@seeredgeshop.com
Phone: +91 9059980148
Address: Madhapur, Hyderabad, Telangana – 500081