Last updated: 30/01/2026
At SEEREDGE PRIVATE LIMITED, we aim to deliver your products safely and on time. This Shipping Policy outlines the terms and conditions related to order processing, shipping, and delivery.
1. Shipping Locations
We currently ship across India.
Delivery to certain remote or restricted areas may take additional time.
2. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
Estimated delivery time is 3–7 business days, depending on your location.
Delivery timelines may vary due to courier delays, weather conditions, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout.
Free shipping offers (if any) are subject to terms and order value limits.
5. Courier Partners
We work with reliable third-party courier and logistics partners to ensure safe delivery.
Tracking details will be shared via SMS or email once the order is shipped.
6. Order Tracking
Customers can track their orders using the tracking link provided after dispatch.
If you face any issues with tracking, please contact our support team.
7. Delivery Guidelines
Please ensure someone is available to receive the order at the delivery address.
Valid ID proof may be required at the time of delivery.
Our delivery partners may attempt delivery up to two times.
8. Damaged or Missing Packages
If you receive a damaged package, please do not accept the delivery and inform us immediately.
In case of missing items, contact us within 48 hours of delivery with images or proof.
9. Delays in Delivery
We are not responsible for delays caused by:
Natural disasters or weather conditions
Government restrictions or lockdowns
Courier partner operational delays
However, we will assist you in tracking and resolving the issue.
10. Address Changes
Address changes are allowed only before shipment.
Once the order is shipped, address modifications are not possible.
11. Undelivered or Returned Shipments
If an order is returned due to incorrect address or failed delivery attempts, re-shipping charges may apply.
Refunds (if applicable) will be processed after deducting shipping costs.
12. Contact Us
For shipping-related queries, please contact us:
Company Name: SEEREDGE PRIVATE LIMITED
Email: info@seeredgeshop.com
Phone: +91 9059980148
Address: Door No. 1-98/G/38, Plot No. 37 & 38, Serenity Square, Jain Rock Garden Road, Madhapur, Hyderabad, Medchal Malkajgiri, Telangana – 500081
